Nov 12, 2020

Can You Get it Done Even Sooner?

We know that meeting our client's deadlines is critical, and doing what we said we'd do when we said we'd do it is a top priority for us--we'll do whatever it takes.  But even with every effort we can muster, we may find ourselves up against a deadline that's near impossible.  Take this actual email string between an engineer and a client, for example:

Client: "When will you be done with the project?"

Engineer: "I worked on it all night and emailed it to you early this morning."

Client: "Well, is there anything you can do to get it to me sooner?"