A wise manager knows that creative ideas come when people are feeling relaxed and stress-free, and a little goofing off in the middle of an intense work day can recharge the creative juices and actually make you more productive.
Speaking of working smarter, not harder, reminds me of a meeting between a salesman and another wise manager. "This tool will cut your workload in half," says the salesman. "Great!" says the manager, "I'll take two."
