Somewhere along the way, tipping went from rewarding exceptional service to surviving an awkward confrontation with an iPad. The screen spins around, someone watches, and suddenly you’re deciding whether handing you a muffin was worth 20, 25, or 30 percent.
“Would you like to add a tip?”
For what, exactly? I gathered it, scanned it, bagged it, and handled quality control.
Frankly, I should be getting an employee discount.
